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Frequently Asked Questions
Find answers to common questions about our services, processes, and policies. If you need further assistance, our team is here to help.
Frequently Asked Questions
Why is regular exhaust hood cleaning important?
Regular cleaning prevents grease buildup, reduces fire risk, ensures compliance with health and safety regulations, and improves air quality in your kitchen.
What does the cleaning process involve?
Our technicians clean the entire exhaust system, including hoods, filters, ducts, and fans, using specialized equipment and environmentally safe products.
Will cleaning disrupt my business operations?
We offer flexible scheduling, including after-hours and weekends, to minimize disruption to your business.
Are your services compliant with local fire and health codes?
Yes, our cleaning procedures meet NFPA 96 standards and all local fire and health regulations.
Do you provide documentation after cleaning?
Absolutely. We provide detailed service reports and certificates of compliance for your records and inspections.
How often should my kitchen exhaust hood be cleaned?
Cleaning frequency depends on usage and local regulations. Most commercial kitchens require professional cleaning every 3 to 6 months. High-volume kitchens may need more frequent service.
Get Your Free Kitchen Exhaust Evaluation
Our team will evaluate your hood, ducts, fans, filters, grease buildup, and access points, then recommend a clear cleaning and maintenance plan—at no cost.
More about ProKEC commercial exhaust cleaning
Most operators ask about frequency, documentation, after-hours access, and whether a hood wipe is enough. ProKEC cleans commercial kitchen exhaust systems to NFPA 96 standards across Raleigh, Durham, and Chapel Hill—and we recommend scope from what we see on your equipment, not a one-size calendar.
High-volume fryer and charbroiler lines often need more frequent professional cleaning than light-use cafés. Incomplete prior cleans or missing duct access change the plan. That is why a free evaluation is the usual first step before recurring service.
If your question is not covered above, call 919-283-5568 or request an evaluation. We will tell you what we can clean, what access repairs may be needed, and how scheduling can protect dinner service.
For deeper reading on frequency, NFPA 96 practice, inspection prep, and after-hours scheduling, see our guides. For a site-specific plan, book a free evaluation—scope always depends on grease load and access, not a generic city checklist.
- Service area: Raleigh, Durham, and Chapel Hill only
- Documentation after each completed job
- After-hours and weekend windows when needed
- Hood, duct, fan, and related exterior pad work available by scope